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Connect to macOS via Jump Desktop

Jump Desktop is a great way to access your OakHost Mac. It gives you the option of a remote desktop connection or a VNC connection. Jump Desktop is also one of the few tools that currently offer excellent no-latency audio support for Apple silicon Macs. Also, all connections through Jump Desktop are encrypted by default.

You can use this tool with Windows (free), iOS, macOS and Android (one-time payment). Unfortunately, there is no native version for Linux available at the moment.

Jump Desktop is also great for companies to configure access for teams. However, these functions are subject to a fee.

Local PC: Installing Jump Desktop Viewer​

  1. Download Jump Desktop Viewer for your device (Windows is free), and install it on your local device.
  2. You will need to create an account, which you will later use to log in to your OakHost Mac.

After the login is successful, open the OakHost Customer Panel and select your Mac to connect to it for initial configuration.

Remote Mac: Installing Jump Desktop Connect​

  1. Connect to your Mac using the KVM module in the Customer Panel, or use any other existing connection, such as RealVNC.

  2. Download Jump Desktop Connect for macOS. Jump Desktop Connect is free of charge.

  3. To install, double click on the file and follow the instructions. If you are prompted to create an account during installation, follow the instructions and you will be directed to Jump Connect through your browser. If you are not prompted, open Jump Connect by clicking the small icon at the top right of your screen.

  1. Click on Add a remote access user and then on Click here to sign in via your web browser.... Here you will also get a link to give other people access to your OakHost Mac, if desired.

  1. In the browser, select Myself or someone on my team.

  1. Log in with your account and click on Add myself. You should now see a success message:

  1. Now you can connect your device to the Mac via the Jump Desktop app. Just double click on the icon, enter your password and enjoy!

Manage Jump Desktop Settings​

Jump Desktop gives you the ability to configure keyboard shortcuts when connecting remotely. This is very useful when using a Windows keyboard. You can access these settings from the Jump Desktop app menu via File -> Settings. There you can also configure proxy settings if necessary.